Compliant with Decree 13/2023/ND-CP on Personal Data Protection
Personal Data Protection & Privacy Policy
Last updated: November 4, 2026 · Dedicated to transparency and protecting member privacy.
1. Categories of Personal Data Collected (Vietnam Decree 13/2023/ND-CP)
Basic Personal Data: Display name, Email address (for authentication and notifications), optional Phone number, Avatar URL, and Badminton skill level.
Host Settlement Info (optional for Session Hosts): Bank code, account number, and account holder name used solely to render VietQR codes for approved session participants.
Location Data (GPS): Temporary browser geolocation coordinates used only when you explicitly grant permission to find nearby courts or sessions.
Badminton Hub NEVER collects banking passwords, OTPs, credit/debit card numbers, or biometric data.
2. Purpose of Processing & Access Control
To authenticate accounts, send verification/password-reset emails, and deliver notifications regarding session join requests and Q&A replies.
Contact Privacy: Your email address and phone number are strictly protected and are never exposed on public session lists or public user profiles.
Private 1-on-1 Q&A: Pre-session Q&A threads are strictly isolated so only the Session Host and the respective approved member can view their conversation.
3. Data Storage & Security Safeguards
Account passwords are encrypted using one-way hashing prior to storage, and all user sessions and data transmissions are protected over encrypted connections.
Data is stored on secure cloud server infrastructure with strict access controls. By consenting to this policy upon registration, you acknowledge and consent to secure data storage and processing required to operate the service.
We never sell, rent, or trade your personal data to third parties for commercial advertising.
4. Data Subject Rights (Article 9 of Decree 13/2023/ND-CP)
Right to be informed & Right to consent: You are informed of data processing purposes and provide explicit opt-in consent prior to account creation.
Right to access & rectify: You may view and update your profile details, phone number, avatar, password, and default receiving bank info at any time under My Profile (/profile).
Right to erasure & withdraw consent: You may delete your own Q&A messages and session reviews at any time, or request complete account deletion from the platform administrator.